Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay Hancock

Jay Hancock

March 19, 2026

5  out of  5
rating by Jay Hancock
"I am a contractor who was contacted by a client of Jeff’s who needed help with a potential claim. Both Jeff and his assistant were amazing to work with. I’ve had a lot of dealings with insurance agents and companies being in the business I am. They have gone above and beyond to assist their client and the clients needs. I personally do not have insurance with Jeff but after engaging with him and the staff concerning this matter I am going to see if I need to switch to him for any and all insurance needs I may have in the future. Outstanding"
We responded:
"Thanks Jay. I really appreciate you getting out there and looking at the damage so quickly. Jay came referred to me by a client that he had done work for. He is very prompt and very professional. I would not hesitate to use Jay for work on my home or office."
Profile photo of Jamie Chambers

Jamie Chambers

March 12, 2026

5  out of  5
rating by Jamie Chambers
"Jeff has been my insurance agent for years. I absolutely love Kristin and Erin they are both amazing and always there to help me. This office and staff are amazing!!! Thank you for everything you do and have done for me!!!"
We responded:
"Thanks Jamie. We will miss you."
Profile photo of Sandy McReynolds

Sandy McReynolds

March 10, 2026

5  out of  5
rating by Sandy McReynolds
"Jeff has been my State Farm agent for years. He has always been there for me if it involved a question or a concern. Today, I contacted Jeff in person with a concern over a claim, he said let me look into this for you. Within 3 hours Jeff contacted that my had been resolved. That is quick service. Jeff and Kristen are like a friendly neighbor "always there when you need them""
We responded:
"Thanks Sandy. I would love to say it was all because of me... but I was just able to reach someone that still has common sense. LOL"
Profile photo of Amanda Booher

Amanda Booher

March 4, 2026

5  out of  5
rating by Amanda Booher
"Jeff and his teammates are the best at helping you in a timely manner w the most upbeat positive gratitude for their clients! Highly recommend Jeff at State Farm!😊"
We responded:
"Thanks Amanda. We really appreciate you and the review."
Profile photo of Chris Black

Chris Black

March 3, 2026

5  out of  5
rating by Chris Black
"Jeff and his staff are very friendly and accommodating always. He has been my insurance agent for 23 years"
We responded:
"Thanks Chris. I didn't realize that it had been that long. Thanks for always sticking with us."
Profile photo of Scott Trout

Scott Trout

March 3, 2026

5  out of  5
rating by Scott Trout
"Jeff and his whole office have been great to work with. They're always very responsive and knowledgeable. Super easy to work with!"
We responded:
"Thanks Scott. That means a lot, especially coming from someone that owns a super successful business. "
Profile photo of Steve Slavin

Steve Slavin

March 3, 2026

5  out of  5
rating by Steve Slavin
"My go-to insurance agent for the last 10+ years. Jeff and his staff do a great job for my family. He's also a super referring partner for my own clients in my Real Estate business."
We responded:
"Thanks Steve! Enjoy that new car."
Profile photo of Kyley Lees

Kyley Lees

February 26, 2026

5  out of  5
rating by Kyley Lees
"Jeff has been helping my family for years with insurance. His compassion and dedication to his clients are unmatched. When my son was three months old, we had a house fire such a terrible scary time. Jeff was on scene before the fire marshal even arrived. He will go above and beyond to help and protect your loved ones!"
We responded:
"Thank you Kyley. We really appreciate it. Please tell your son to have a great baseball season!"
Profile photo of MRC

MRC

February 26, 2026

5  out of  5
rating by MRC
"Have worked with Jeff and his staff since 1992 and a very pleased. He is friendly, professional, and trustworthy."
We responded:
"Thank you so much. We really appreciate you trusting us to help you and your family for all of these years."
Profile photo of Joe Greiner

Joe Greiner

February 24, 2026

5  out of  5
rating by Joe Greiner
"Jeff and his staff and very supportive, honest and work hard for their customers. Most insurance agents disappear when an accident happens but not Mr. Cline. There was an accident in the middle of the night down the road from our house and when I went out to be nosy and see what happened I saw Jeff there taking care of things, in the middle of the night!"
We responded:
"Thanks Joe. I have to be honest, those late night calls are not my favorite. LOL"
Profile photo of Donna Drake

Donna Drake

February 17, 2026

5  out of  5
rating by Donna Drake
"Jeff Cline and his staff are the best. They are there for me thru any need. If I could give them 10 stars I would"
We responded:
"Thank you Donna. That really means a lot!"
Profile photo of Rick Reason

Rick Reason

February 17, 2026

5  out of  5
rating by Rick Reason
"Need some quick info today about my auto, called Jeff answer my question. Text me the info i needed while i was at the dealership."
We responded:
"Thanks Rick. Enjoy that new truck!"
Profile photo of Raymond Deming

Raymond Deming

February 13, 2026

5  out of  5
rating by Raymond Deming
"Jeff Cline State Farm Agency has been great to work with especially with me residing in another state. They have been able to assist me over the phone or email every time."
We responded:
"Thanks Raymond. If you ever need anything, just let us know."
Profile photo of Jenny Conner

Jenny Conner

February 9, 2026

5  out of  5
rating by Jenny Conner
"Jeff is a great agent! He always responds to any inquiry the same day and is very easy to work with."
We responded:
"Thanks Jenny."
Profile photo of Tiffany Willis

Tiffany Willis

February 9, 2026

5  out of  5
rating by Tiffany Willis
"Very easy to converse conversation with right to the point, which is what I wanted and got me the best deal in town!! Thanks Jeff"
We responded:
"Thanks Tiffany. If you ever need anything, just call."
Profile photo of Danielle Norris

Danielle Norris

January 28, 2026

5  out of  5
rating by Danielle Norris
"My family has been a client of Jeff's for over 20 years. Jeff and his staff are responsive, friendly, and always willing to assist with anything. We can't imagine using anyone else for our insurance needs!"
We responded:
"Thank you for sticking with us Danielle. I hope you guys are doing great!"
Profile photo of Evelyn Hall

Evelyn Hall

January 9, 2026

5  out of  5
rating by Evelyn Hall
"Jeff, Kristin and Erin are such amazing people. They work with you to find the coverage you need and want! Communication is the key when it comes to them. They are very fair, honest and reliable and I honestly can't see going through anyone else! Great jobs Jeff Cline State Farm 👏🏻❤️👏🏻"
Profile photo of Bob Bartolomeo

Bob Bartolomeo

January 9, 2026

5  out of  5
rating by Bob Bartolomeo
"Jeff is the best agent we have ever had. Fast and efficient with any type of question"
We responded:
"Thanks Bob. We really appreciate the review."
Profile photo of Nancy Martin

Nancy Martin

January 9, 2026

5  out of  5
rating by Nancy Martin
"Jeff Cline at State Farm is absolutely wonderful. He is highly knowledgeable regarding homeowners insurance as well as automobile insurance. He is very swift and putting your claim through. Would not go anywhere else for insurance! They are absolutely great!!"
Profile photo of Teresa Hughes

Teresa Hughes

December 17, 2025

5  out of  5
rating by Teresa Hughes
"State Farm is the only insurance company that I have ever had for my homeowners. My vehicles and Jeff has been my agent all this time. And he has always been there for me when I needed him and has done a great job helping me through many situations. He never lets me down and he’s always on time with anything that I need highly recommend him. Teresa Hughes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Evan Norris

Evan Norris

December 15, 2025

5  out of  5
rating by Evan Norris
"Jeff and his team are top notch. Whenever I need something, he responds within minutes. My family and I have trusted Jeff for many years. Also, he is the most competitive in terms of pricing and I have been unable to find anything close to what Jeff offers in terms of home and auto!"
We responded:
"Thanks Evan. We really appreciate you taking the time to leave a review. I hope you guys have a great new year."
Profile photo of Joan Pattison

Joan Pattison

December 8, 2025

5  out of  5
rating by Joan Pattison
"We have worked with Jeff for over 20 years and he has always been helpful, and so is Kristin."
We responded:
"Thanks Joan. We really appreciate you."
Profile photo of Brenda Bartlett

Brenda Bartlett

November 21, 2025

5  out of  5
rating by Brenda Bartlett
"Jeff and Kristin are both great. They do a great job in handling my car and house insurance."
We responded:
"Thank you Brenda. We appreciate you."
Profile photo of Mr. D

Mr. D

November 13, 2025

5  out of  5
rating by Mr. D
"I highly recommend State Farm Agent Jeff Cline. He has done a great job of helping me with my State Farm policies and keeps me up-to-date on any coverage changes. He quickly responds if I leave a voice message or send an email."
We responded:
"Thank you so much. We do our best. "
Profile photo of A Yim

A Yim

November 11, 2025

5  out of  5
rating by A Yim
"Weʻve gotten our insurance with Jeff and crew for many years and have stayed with them even after we moved away from Muncie. Everyone at the office has been super helpful and they always respond quickly. Highly recommended!"
We responded:
"Thanks Anarene!"